Tag: tools

All the articles with the tag "tools".

• The recording was the easy bit

  6 May, 2026 · 5 min read

  The fix for graveyard call transcripts isn't a better recorder. It's a pipeline that turns each transcript into agent-ready context the moment it lands.

• I replaced Granola in 2 hours

  29 Apr, 2026 · 5 min read

  Granola labels every guest "Them" – useless on 3+ person calls. So I built a replacement in 2 hours.